Refund policy

At Bible Davids Ministries Online Store, your satisfaction is our top priority and we're here to offer the best service as possible. Please take a moment to review our return policy below.

Returns Within 30 Days

We gladly accept returns for products purchased from Bible Davids Ministries Online Store within 30 days from the date of purchase. If for any reason you're not completely satisfied with your purchase, you may return it for a full refund or exchange. To initiate a return, please follow the instructions below.

Contact Customer Service

Before returning any product, we kindly ask that you first contact our customer service team by calling 1-888-632-4253. This step is important to ensure that we can guide you through the return process and provide you with the necessary information and instructions. Our dedicated representatives are available to assist you.

Return Requirements

  • The returned product must be in its original condition, with all tags, labels, and packaging intact.
  • Please include a copy of the original purchase receipt or order confirmation in the return package.
  • We recommend using a trackable shipping method for your return to ensure its safe delivery to us.

Return Process

  1. Contact our customer service team at 1-888-632-4253 to initiate the return process.
  2. Provide the necessary details about your order, the product you wish to return, and the reason for the return.
  3. Our customer service team will guide you on the return shipping process, including providing you with a return address.
  4. Pack the product securely in its original packaging, including the purchase receipt or order confirmation.
  5. Ship the package using a trackable shipping method of your choice.
  6. Once we receive the returned product and verify its condition, we will process your refund or exchange within 2 to 3 business days.

Refund or Exchange

Upon receiving the returned product and confirming its condition, we will process your refund or exchange promptly. If you're requesting a refund, we will credit the original payment method used for the purchase. If you are opting for an exchange, we will provide you with instructions on how to proceed.

All returns must be resolved within 30 business days from the date of initiating the return process. We strive to make your shopping experience with Bible Davids Ministries Online Store exceptional, and we appreciate your trust in us. If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at 1-888-632-4253. Your satisfaction is our commitment.