Thank you for choosing Bible Davids Ministries for your spiritual resources. This Shipping Policy outlines the details of our shipping procedures and practices to ensure a seamless experience for our valued customers.
1. Shipping Methods: We offer several shipping options to cater to your preferences. These may include standard shipping, expedited shipping, and international shipping. The availability of these options may vary depending on your location and the products you order.
2. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or special promotions, processing times may be slightly extended.
3. Shipping Time: The shipping time depends on the shipping method you choose and your location. Estimated delivery times will be provided during the checkout process. Please note that these are only estimates and actual delivery times may vary due to unforeseen circumstances.
4. Shipping Charges: Shipping charges are calculated based on factors such as the destination, shipping method, and the weight/size of the items. These charges will be displayed during the checkout process before you finalize your order.
5. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your package as it makes its way to you.
6. International Shipping: For international orders, additional customs duties, taxes, and fees may apply upon arrival in your country. Bible Davids Ministries is not responsible for these charges, as they are determined by the customs authorities of the destination country.
7. Address Accuracy: Please ensure that you provide accurate and complete shipping information during the checkout process. Bible Davids Ministries will not be responsible for delays or delivery issues caused by incorrect addresses.
8. Order Changes and Cancellations: Once an order has been placed, changes and cancellations may not always be possible due to our streamlined processing. If you need to make changes or cancel your order, please contact our customer support as soon as possible.
9. Missing or Damaged Items: If you receive a package with missing or damaged items, please reach out to our customer support ,at 1-888-632-4253, within 7 days of receiving the package. We will work with you to resolve the issue promptly.
10. Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy on our website.
By placing an order with Bible Davids Ministries, you acknowledge and accept the terms and conditions outlined in this Shipping Policy. If you have any questions or concerns, please don't hesitate to contact our customer support team.